Versand
Shipping Policy
Processing time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping rates
We offer free shipping on all orders over €200. For orders below €200, shipping rates are calculated at checkout based on the destination and weight of your order.
Estimated delivery times
We ship across Europe and beyond. Delivery timeframes vary by destination and will be indicated at checkout. All delivery times are estimates and are not guaranteed. Delays may occur due to high order volumes, carrier delays, or events outside our control.
Order tracking
Once your order is dispatched, you will receive a tracking number by email so you can follow your shipment every step of the way.
Shipping outside the European Union
We ship to non-EU countries including the UK, Norway, Switzerland and others. Please note that orders shipped outside the European Union may be subject to customs duties, import taxes and handling fees upon arrival. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs authority before ordering if you are unsure of the applicable charges.
Lost or damaged shipments
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at info@av85.lv as soon as possible. We will investigate and resolve the issue promptly.
Contact
For any shipping-related questions, please reach out to us at info@av85.lv, call +371 22 494 933, or message us on WhatsApp at +371 22 494 933.